MANAGED IT & SUPPORT
Device & user management
Keep track of business devices and the accounts that access your systems. We help make staff onboarding, role changes and offboarding more consistent.
Discuss this serviceWHAT WE CAN HELP WITH
A clear scope. A useful outcome.
Your proposal defines the final deliverables, dependencies and ongoing responsibilities.
A more organised device and user lifecycle, with access responsibilities documented.
Device inventory and configuration standards
New starter account and device setup
Agreed access and permission administration
Leaver access removal and asset return processes
A PLAN BEFORE A PROMISE
Designed around
your starting point.
We review your current setup, the people who use it and the business goal behind the brief. That helps us choose an approach that fits your requirements.
Before work begins, we agree scope, milestones and costs. Licences, third-party services and ongoing support are identified so you can make an informed decision.
Explore our delivery process ↗BEFORE WE BEGIN
Good questions.
Clear answers.
Can you manage personal devices used for work?
We review ownership, supported platforms and business requirements first. Any management policy must define what the organisation can control and what remains personal.
How are costs and timescales agreed?
We assess the requirements first, then provide a scoped proposal. It identifies deliverables, assumptions, costs, milestones and any dependencies on your team or other providers.
Can you support us after delivery?
Yes, ongoing work can be scoped separately. The agreement specifies what is covered, service hours, response targets and any exclusions. Explore support and maintenance options.