SUPPORT & MAINTENANCE PLANS
Choose the type of ongoing help you need. These are starting points for a tailored scope, with pricing confirmed after we review your requirements.
FOR YOUR ONLINE PRESENCE
Keep your website maintained, supported and ready for its next update.
Tailored to your requirementsFOR YOUR EVERYDAY TECHNOLOGY
Bring support for your people, devices and business tools into one plan.
Tailored to your requirementsFOR A MORE JOINED-UP BUSINESS
Combine the right website, IT and digital improvement services.
Tailored to your requirementsKNOW WHAT IS COVERED
Your service schedule defines covered systems, users, hours, response targets and escalation. Monitoring and 24-hour availability are included only when expressly agreed.
Licences, advertising spend, hardware, major project work and on-site travel are separate unless specified. Backup frequency, retention and restoration checks are documented where relevant.
We also agree onboarding, access responsibilities, reporting, contract terms and handover arrangements.
Yes. We can review the scope as your needs develop and agree changes before adding services.
Support costs depend on the technology, users, devices and coverage required. We provide a proposal after reviewing the setup.
WHAT’S YOUR NEXT CHAPTER?
A new website. A smarter system. A partner to take care of it.